Live since 1 November 2026 · Free for account customers
Senderra: booking, tracking and delivery records for Send It Direct customers
Senderra is the booking and visibility system Send It Direct uses for its business customers. It went live on 1 November 2026 and is free for Send It Direct account customers, with customer portal logins rolling out over the coming weeks. Once your login is live, you can book jobs, follow each one to delivery, download proofs of delivery and invoices, get prices and vehicle advice, sort multi-drop runs into the most efficient order with the route planner, and download an emissions report for your deliveries, all in one place.
What changed on 1 November?
Since 1 November 2026, Send It Direct has run its bookings on Senderra. How you book doesn't change: keep emailing sales@senditdirect.co.uk or calling 0117 454 4144, and booking emails are still answered in minutes. Portal logins for account customers are rolling out over the coming weeks, and we'll email you your link when yours is ready.
Read the launch announcement: Senderra is live.
What's in the Senderra portal?
Everything about your deliveries with Send It Direct, in one login.
Dashboard
Active deliveries, open invoices, recent quotes and one-click actions as soon as you log in.
New booking
Book single or multi-stop jobs, look up addresses by postcode, add your own references or PO numbers, and set collection windows and instructions for each stop.
My jobs
Every job with its status, your reference and a progress bar, searchable by reference or postcode.
Proof of delivery
Signature and photo records for each delivery, ready to download.
Invoices
Your invoices in one place, whenever your accounts team needs them.
Quotes & vehicle finder
Get a price for a job and find the right vehicle for the load before you book.
Route planner
Enter several postcodes and Senderra's route planner sorts the drops into the most efficient order.
Sustainability & ESG report
The CO₂ offset, trees planted and car journeys avoided for your deliveries, with a monthly chart and a downloadable ESG report.
Help & guides
Short guides to booking and using your account.
See Senderra
Screens from a Send It Direct test account. Prices and account details are hidden.
Is Senderra free?
Yes, for Send It Direct account customers. There's no subscription and no charge to use the portal. You pay for your deliveries, as you do now. Not on an account yet? Open a business account and you'll be set up as portals roll out.
Emissions reporting for your ESG needs
Every Send It Direct delivery is carbon neutral, certified by Carbon Neutral Britain, and we plant a tree for every delivery through Ecologi. In Senderra, your sustainability page shows the CO₂ offset, trees planted and car journeys avoided for your own deliveries, month by month, and you can download an ESG report to use in your own supplier or sustainability reporting. See how our carbon-neutral delivery works.
Who can use Senderra?
Senderra is for Send It Direct's business account customers. There's no public sign-up: each account customer gets their own portal on a web address unique to them, and we'll send you the link when your login is ready.
Who built Senderra?
Senderra was built by Senderra Ltd (company number 16632208), Send It Direct's sister company, founded by Ben Thomas, Send It Direct's Operations Director & CTO. Because it was designed by people who run a courier every day, it's built around the questions customers ask us: where's my job, where's the POD, and where's the invoice.
Senderra Ltd also runs senderra.co.uk, where it sells websites and custom software to other businesses. That's a separate service: as a Send It Direct customer you don't need anything from senderra.co.uk, and the booking system isn't one of its website packages. Senderra is a UK company and is not connected to any similarly named overseas business.
Senderra FAQs
What is Senderra?+
Senderra is the booking and visibility system Send It Direct uses for its business customers. In the portal, account customers can book jobs, track each job's status, download proofs of delivery and invoices, get quotes and vehicle advice, plan routes and download an emissions report.
When did Senderra launch?+
Senderra went live on 1 November 2026. Customer portal logins are rolling out to account customers over the coming weeks.
Is Senderra free?+
Yes. Senderra is free for Send It Direct account customers. There's no subscription and no charge to use the portal; you pay for your deliveries as you do now.
When will I get my login?+
Portal logins are rolling out to account customers over the coming weeks. We'll email you your portal link when yours is ready, so there's nothing you need to do now.
How do I book before my login is ready?+
Exactly as you do now: email sales@senditdirect.co.uk or use the quote form. Booking emails are answered in minutes. We answer new booking and quote requests within 30 minutes, 8am to 6pm, typically within 4 minutes. Out of hours, we're available 24/7 for urgent jobs: email sales@senditdirect.co.uk or call 0117 454 4144. For routine bookings, email us or use the quote form.
What can I see in Senderra?+
Your active deliveries and their status, your proofs of delivery, invoices and quotes, and a sustainability page with the CO₂ offset, trees planted and car journeys avoided for your deliveries, plus a downloadable ESG report.
Can I add my own references or PO numbers to a booking?+
Yes. Each stop on a booking has a reference field, so your consignment reference or PO number travels with the job and shows in your job list.
Can I book multi-stop jobs?+
Yes. A booking can have several collections and deliveries, each with its own address, contact, collection window and instructions.
Can Senderra plan a multi-drop route?+
Yes. Enter several postcodes and Senderra's route planner sorts the drops into the most efficient order.
Does Senderra show the carbon impact of my deliveries?+
Yes. Every Send It Direct delivery is carbon neutral, certified by Carbon Neutral Britain, with a tree planted for every delivery. The sustainability page shows your CO₂ offset, trees planted and car journeys avoided, and you can download an ESG report.
Where do I log in?+
Each account customer's portal has its own web address, so there's no single login page. We'll email you your link when your login is ready. Can't find it? Call 0117 454 4144 or email sales@senditdirect.co.uk.
Is the Senderra booking system the same thing as senderra.co.uk?+
No. Both come from the same company, Senderra Ltd, but they're different things. senderra.co.uk is where Senderra Ltd sells websites and custom software to other businesses. The Senderra booking system is the portal Send It Direct uses for its customers, and you don't need anything from senderra.co.uk to use it.