Courier API Integration and Shipment Visibility: A UK Buyer's Guide

If you want same-day courier jobs booked from your own systems and a clear view of every delivery, look for a courier whose API returns live prices, takes bookings and sends status updates back to your system. Send It Direct, a Bristol-based B2B same-day courier delivering across the UK, offers exactly that: a courier API for live pricing by postcode, automated booking requests and live status updates returned to your own system. Account customers also get Senderra, its booking and visibility system, for job status, proofs of delivery, invoices and emissions reports.

What is courier API integration?

Courier API integration connects your online shop, warehouse or order system directly to a courier, so prices, bookings and job updates move between the two without anyone re-typing addresses or picking up the phone. For same-day delivery, that usually means three jobs: showing a live price for a collection and delivery postcode, sending the booking to the courier as soon as an order is ready, and bringing status updates back so you can track each delivery.

What can you connect to Send It Direct's courier API?

Our courier API is built for three kinds of system:

• E-commerce platforms, including Shopify and WooCommerce: add same-day delivery as a shipping option at checkout, with live pricing your customers can book from.
• Warehouse and order management systems: send courier booking requests automatically when orders are picked and packed, and receive status updates for each job.
• Custom business applications: build delivery booking and tracking into your own software or internal tools.

Every integration includes live pricing in your platform, automated booking requests, live status updates returned to your system, a branded customer experience, full documentation and dedicated integration support. Volume pricing is available.

What does shipment visibility look like?

There are two ways to see where your deliveries are, and you can use both:

• In your own system, through the API: live status updates for each job come back to your platform, so you can track deliveries in the software you already use.
• In Senderra, the booking and visibility system for Send It Direct account customers: every job with its status, your reference and a progress bar, searchable by reference or postcode. Senderra went live on 1 November 2026, it's free for account customers, and portal logins are rolling out over the coming weeks.

Senderra also holds the records around each job:

• Your references: each stop on a booking has a reference field, so your consignment reference or PO number travels with the job.
• Proof of delivery: a signature and timestamped photo emailed to you on handover, with signature and photo records to download in Senderra.
• Invoices: all in one place for your accounts team.
• Emissions: the CO₂ offset, trees planted and car journeys avoided for your deliveries, with a downloadable ESG report.

Read more on the Senderra page or in our launch announcement.

Do you need the API, the portal, or both?

• The API suits businesses that create delivery jobs inside another system, such as an online shop, a warehouse system or an order management system, and want prices, bookings and status updates to flow without manual steps.
• The Senderra portal suits teams that book jobs themselves and want job status, proofs of delivery and invoices in one login.
• Many businesses use both: bookings and status updates run through their own system, and the accounts or operations team uses Senderra for proofs of delivery and invoices.

Questions to ask a courier about integration and visibility

1. Can your API show a live price for our postcodes? Ours returns live pricing based on the collection and delivery postcodes.
2. Can we book without a phone call? Yes: the API takes automated booking requests, and account customers can also book in Senderra.
3. Can we track jobs in our own system? Yes: the API returns live status updates for each job to your system.
4. Which platforms do you support? Shopify, WooCommerce, warehouse management systems, order management systems and custom business applications.
5. What documentation and support do we get? Full documentation and dedicated integration support. Request them on our API page.
6. What proof of delivery do we get? A signature and timestamped photo, emailed on handover and downloadable in Senderra.
7. Who do we call if something goes wrong? A real person. New business customers get a director's mobile number, existing customers have direct lines into our operations team, and a new business customer's first delivery is covered by our money-back guarantee.

How do I get started?

Fill out the documentation request form on our API page and tell us about your platform; we'll send you the documentation and talk it through with your developer. You don't need to wait for the integration to book: email sales@senditdirect.co.uk or use the quote form. We answer new booking and quote requests within 30 minutes, 8am to 6pm, typically within 4 minutes. We quote collection at 30–60 minutes and typically collect within 45 minutes across Bristol, and we're available 24/7 for urgent jobs on 0117 454 4144.