Why We’re Letting Customers Help Build Our Fleet

At Send It Direct, we believe logistics should work for the customer — not the other way around.

That’s why we’ve launched a new initiative to let our customers tell us what vehicles they want to see in our fleet next. Because who knows your transport pain points better than you?

What’s Driving the Change?

From legal firms needing secure, tamper-proof transit, to manufacturers with ADR requirements, we’re seeing growing demand for more specialist, flexible vehicle types. So instead of guessing, we’re asking:

✅ Do you need better solutions for chilled goods?
✅ Would a Luton tail lift solve a recurring access issue?
✅ Are you facing downtime waiting for an ADR capable vehicle?

We’re collecting real feedback from the people who use us every day — and letting that shape our fleet investment in 2025.

Building Responsibly

This isn’t just about scale. Every vehicle we invest in is selected not only for performance but also environmental impact, efficiency, and long term service value.

We’re even exploring electric and hybrid vehicle trials based on route data and customer demand.

Get in touch with what you would like to see added to our fleet!